Privacy Policy

1. Introduction

Merapi Jeep Tour respects your privacy and aims to handle personal information responsibly.

This Privacy Policy explains what information may be collected when you use our website, contact us or make a booking.

2. Information You May Provide

Depending on your interaction with us, you may provide information such as:

• Your name.
• WhatsApp or other contact details.
• Travel date.
• Number of guests.
• Preferred tour option.
• Accommodation or pickup information when required.
• Other information you voluntarily provide when making an inquiry or booking.

3. How We Use Your Information

Information you provide may be used to:

• Respond to your questions and inquiries.
• Process and manage tour bookings.
• Arrange pickup or transport when requested.
• Communicate important information about your tour.
• Handle booking changes or cancellations.
• Provide customer support.
• Improve our website and services where appropriate.

4. WhatsApp Communication

Our website provides WhatsApp links so visitors can contact Merapi Jeep Tour.

When you choose to contact us through WhatsApp, the information you send is processed through WhatsApp and may also be subject to WhatsApp's own privacy policy and terms.

5. Information We Receive Automatically

Like many websites, our website infrastructure may receive certain technical information when visitors access the site, such as browser or device information, IP address, or basic server logs.

The exact information collected may depend on our hosting provider, WordPress configuration and services installed on the website.

6. Cookies

WordPress websites and installed services may use cookies or similar technologies for essential website functions and other purposes.

The cookies actually used on this website may depend on the active WordPress theme, plugins and third-party services.

7. Third-Party Services

Our website may contain links to third-party services, including WhatsApp and other external websites.

When you leave our website and use a third-party service, that service's own privacy policy and terms may apply.

8. Sharing of Personal Information

We do not intend to sell your personal information.

Information may be shared when reasonably necessary to operate a booking or provide a requested service, or where required by law.

9. Data Security

We take reasonable steps to protect information handled through our website and booking communication.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Data Retention

We may retain booking and communication information for as long as reasonably necessary for customer service, operational, administrative or legal purposes.

11. Your Choices

You may choose not to provide certain information. However, some information may be necessary for us to answer an inquiry or arrange a booking.

If you have a privacy-related question about information you have provided to us, please contact us through WhatsApp.

12. Children's Information

Our website is intended for general travel information and booking purposes. We do not knowingly request unnecessary personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our website, services or operational practices change.

The updated version published on this page will replace the previous version from the time it is published.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Merapi Jeep Tour through WhatsApp.